File for unemployment benefits in person at a local IDES office or Illinois workNet Center or on the Internet at www.ides.illinois.gov. But you can save time with certify for unemployment benefits by phone. Once you file for unemployment insurance at a local IDES office or via the Internet, you must then "certify" to your eligibility for benefits by calling in every two weeks to IDES. Tele-Serve makes it easy.
Call Tele-Serve: 1-888-337-7234
Available Monday through Friday 5:00 AM to 7:30 PM
TDD/TTY 1-800-662-3943
Monday through Friday 8:30 AM to 5:00 PM
Website: www.ides.illinois.gov
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